Shipping & Returns
SHIPPING & DELIVERY
FLOWERS
Flower drops are delivered by post, unless otherwise discussed. Your AF will be safely packed in an orchid box for delivery.
Flower drops send dates are indicated in each individual listing.
Depending on location, postal delivery is expected in one or two days from sending, which is usually on a Wednesday unless otherwise discussed.
We send with the Australia Post Express Post network. Sometimes these arrive overnight, sometimes they take longer - it depends where you live.
If you are in an area experiencing any severe delays due to weather etc. this may be delayed.
Your AF will be fine in the post for a few days but we recommend collecting ASAP if you miss the delivery. If these are a gift we suggest letting the recipient know to keep an eye out for the postie if you won’t be there to collect it.
Once the flowers have been sent ACID.FLWRS is not responsible for any shipping delays.
We offer postal delivery to SYDNEY, CANBERRA, MELBOURNE, BRISBANE, GOLD COAST & ADELAIDE.
At this stage we are unable to deliver to WA, TAS or NT due to strict biosecurity laws.
OTHER OBJECTS
Non-perishable objects including prints, merch and art are packaged safely and sent with an appropriate delivery service.
AF is a small studio that operates around the artist's external schedule so orders may not be dispatched immediately.
Prints are printed to order before being signed, packaged and sent so please allow up to 10 days handling time before postage.
Merch and other objects are packaged by hand in the AF studio so please allow up to 7 days handling time before postage.
You will receive a notification with tracking details once your order has been posted.
RETURNS
AF flowers are unique, perishable and made-to-order.
AF art are unique and limited edition pieces.
All sales are final and ACID.FLWRS is unable to accept returns.
Please choose carefully and ask questions if you need more information on anything.
If there is a significant issue upon receiving your order please get in touch and we will do what we can to resolve it.